Interface and experience design for marketing sites, member portals, and SaaS products — AI-assisted prototyping with a real opinion about hierarchy, motion, and copy.
Editorial and product sites built from a typographic system. Designed in the browser, shipped to production, maintained on retainer.
Process Optimization at KDM means replacing spreadsheets, scattered forms, and inbox-driven approvals with quiet internal tools the team actually wants to open. We design lightweight admin apps, automation pipelines, and AI workflows that route work, surface the right metric at the right moment, and remove the small frictions that quietly cost hours each week. Every build is considered, measurable, and built to disappear into the rhythm of how the team already works.
We embed language models, retrieval over your institutional content, and lightweight agents into the products you already run — a chat assistant that actually knows your documentation, a back-office step that drafts the first version of an email, a quiet automation that summarises invoices or routes a ticket to the right desk. Each of these is built with the same engineering care as the rest of the stack: evaluated, observable, with sensible fallbacks. Not a chatbot bolted to the side of the homepage.
Wordmarks, type systems, and image direction built to outlast a redesign — and a leadership change.
Token-first systems, component libraries, and audits so the work holds up for every user and every device.
